Assistant Studio Manager SANTA CLARA, CA, 95051, Santa Clara - Monticello

Assistant Studio Manager

Full Time • SANTA CLARA, CA, 95051, Santa Clara - Monticello
Be fit. Change lives. Have fun.

West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory® Fitness with 45+ studios in Los Angeles, San Francisco’s South Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach – many of our original teams are still with us today!

Orangetheory® Fitness
Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training®, free weights, and more. As a heart-rate-based HIIT totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.

JOB DESCRIPTION
A little quiz for you: What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer: They’re all infamous duos that wouldn’t be nearly as fierce alone as they are as a team!
That’s how it is with an Orangetheory® Studio Manager and their Assistant Studio Manager (ASM). They’re a team, a duo, a partnership. And while the manager is ultimately in charge, without that able-bodied sidekick, the studio wouldn’t run nearly as smoothly.
So, if you’d like to be half of such a pair, to know the ropes as well as you know your members’ names, to step in when your manager steps out, to balance each other’s strengths, to set goals and surpass them...then this role with Orangetheory just might be perfect for you.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Assist the Studio Manager in all areas of the business 
  • Lead and develop Sales Associate team daily
  • Own responsibility for all studio operational tasks, including lead and inventory management
  • Maintain accurate records using established OTF sales systems 
  • Perform telephone inquiries, follow-up calls, and customer care calls 
  • Host OTF studio tours with prospects and/or fitness program holders 
  • Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
  • Participate in 1-2 OTF scheduled workouts per week 
  • Maintain an organized and clean work environment 
  • Respond immediately to member requests, inquiries, and concerns 
  • Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms 
  • Attend and participate in all relevant OTF training programs, events, and meetings
QUALIFICATIONS
  • Leadership experience in the workplace
  • High-level customer service skills 
  • Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred) 
  • Excellent verbal and written communication skills
  • Ability to multi-task and excel in a fast-paced environment
  • Functional computer skills required – Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
  • Flexibility to work daytime, evening, holiday, and/or weekend hours as needed 
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude) 
  • High school diploma
  • Health and fitness-minded people, highly preferred
BENEFITS
  • Competitive hourly wage
  • Sales commissions
  • Performance bonuses – based on weekly, monthly, individual, and team sales goals
  • Medical, Dental, and Vision (based on full-time hours)
  • 401k (based on full-time hours)
  • Access to all Orangetheory classes at any studio nationwide
  • Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
  • Opportunities for career growth 
  • Covid-19 safety and health protocol for a safe work environment
  • Monthly team-building events and reward opportunities
 
 




Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

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Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment